Gilmour's Return Policy
- Refund rates for all perfect footwear (not faulty, marked, customised or damaged in any way) are as follows:
- 100% of purchase price if presented within six months of purchase.
- 50% of purchase price if presented between six months and 12 months of purchase.
- Full sale value refund applies to all footwear with a genuine fault in manufacture.
Gilmour's reserves the right to refuse a refund if:
- Footwear is customised or damaged by the consumer
- Footwear subjected to conditions other than those for which it was made.
- No proof of purchase is provided.